Terms & Conditions

1. Introduction

Welcome to Georgina Gray Fertility (“we”, “us” or “our”). These Terms and Conditions govern your use of our website, georginagrayfertility.co.uk (“the Website”).

By accessing or using this Website, you agree to these Terms and Conditions. If you do not agree with any part of these terms, please discontinue use of the Website.

These terms apply to your use of the Website and its content. Any consultations, fertility support services or other services we provide may be subject to separate terms and agreements.

2. About Us

Georgina Gray Fertility provides fertility-related information and support through its Website.

For questions about these Terms and Conditions, please contact us:

Email: hello@georginagrayfertility.co.uk

Website: https://georginagrayfertility.co.uk/

Before publication, add the full legal name of the business, registered business address and company registration details, if applicable.

3. Use of the Website

You agree to use this Website lawfully and responsibly. You must not:

Use the Website in any way that breaches applicable laws or regulations.
Attempt to gain unauthorised access to the Website, its servers or associated systems.
Introduce malicious software, viruses or other harmful material.
Copy, reproduce, distribute or commercially exploit Website content without our prior written permission.
Use the Website in a manner that could damage, disrupt or interfere with its operation or other users' access.

We reserve the right to restrict or suspend access to the Website where reasonably necessary to protect its security, integrity or lawful operation.

4. Information and Medical Disclaimer

The information provided on this Website is intended for general informational and educational purposes relating to fertility and associated topics.

Although we aim to provide accurate and helpful information, Website content should not be considered a substitute for professional medical advice, diagnosis or treatment.

You should always seek advice from a suitably qualified healthcare professional regarding any medical concerns, symptoms, fertility investigations or treatment decisions.

Do not disregard professional medical advice or delay seeking it because of information you have read on this Website.

Individual fertility circumstances and outcomes vary. We do not guarantee pregnancy, conception, treatment success or any particular health outcome through information or support provided on the Website.

In an emergency, contact the appropriate emergency medical service.

5. Fertility Services and Consultations

If we offer consultations, fertility coaching, educational sessions or other services, details of the relevant service, fees, availability and applicable conditions will be provided separately where appropriate.

Where a service is booked or purchased:

You are responsible for providing accurate information necessary for the service.
Any applicable fees and payment arrangements will be communicated before you commit to the service.
Appointment arrangements, cancellations, rescheduling and refunds will be governed by the applicable booking terms.
We may need to change appointment arrangements where reasonably necessary, in which case we will communicate relevant information to you.

Nothing in these Website Terms and Conditions replaces any separate service agreement, informed consent documentation or treatment contract that applies to you.

6. Intellectual Property

Unless otherwise stated, the content on this Website, including text, graphics, photographs, logos, designs, documents and other materials, is owned by or licensed to Georgina Gray Fertility.

You may access and view the content for your personal, non-commercial use.

You must not reproduce, republish, modify, distribute or commercially exploit Website content without obtaining prior written permission from the relevant rights holder, except where permitted by applicable law.

7. Website Availability and Accuracy

We aim to keep the Website available, accurate and up to date. However, we do not guarantee that the Website will always be accessible, uninterrupted, error-free or free from technical issues.

Website content may be updated, amended or removed at any time without prior notice.

We may temporarily suspend access for maintenance, security, technical improvements or other operational reasons.

8. Third-Party Websites and Services

The Website may contain links to external websites, organisations or third-party resources for your convenience and information.

We do not control third-party websites and are not responsible for their content, availability, privacy practices or terms of use.

Accessing an external website is at your own discretion. We recommend reviewing the applicable terms and privacy policies of any third-party website you visit.

9. Limitation of Liability

To the extent permitted by applicable law, we shall not be liable for losses arising from your reliance on general Website information, temporary Website unavailability, technical interruptions or third-party websites and services.

Nothing in these Terms and Conditions excludes or limits liability where such exclusion or limitation is prohibited by law, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot lawfully be excluded.

Nothing in these terms affects your statutory rights as a consumer.

10. Privacy and Data Protection

We respect your privacy and aim to handle personal information responsibly.

Any personal information you provide through the Website will be handled in accordance with our Privacy Policy and applicable data protection legislation.

If you contact us with fertility-related information, please be mindful that such information may be sensitive personal data. You should only provide information necessary for your enquiry and use the appropriate secure communication method where available.

Please refer to our Privacy Policy for further details about how we collect, use, store and protect personal information, and how you can exercise your data protection rights.

11. Website Cookies

The Website may use cookies and similar technologies to support essential functionality, understand Website usage and, where applicable, provide analytics or other optional features.

Where required by law, non-essential cookies will only be used after you have provided the appropriate consent.

You can manage your cookie preferences through the Website's cookie settings, where available, or through your browser settings.

Further information should be provided in our Cookie Policy.

12. Changes to These Terms

We reserve the right to update these Terms and Conditions from time to time to reflect changes to the Website, our services, legal requirements or business practices.

Any updated version will be published on this page with a revised “Last updated” date.

We encourage you to review this page periodically to remain informed of the terms governing your use of the Website.

13. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of England and Wales, subject to any mandatory consumer protection laws that apply to you.

Any disputes relating to these terms will be subject to the jurisdiction of the courts of England and Wales, where legally appropriate.

Nothing in this section removes any mandatory rights or protections you may have under applicable law.

14. Contact Us

If you have any questions about these Terms and Conditions or the use of this Website, please contact us:

Georgina Gray Fertility